Showing posts with label effective communication. Show all posts
Showing posts with label effective communication. Show all posts

Tuesday, October 7, 2014

Quotes from "When To Speak Up (and When Not To)" - Part 2 of 3

"When To Speak Up (and When Not To)"
Godly Principles for Conversations You Won't Regret
By Dr. Michael D. Sedler

Welcome back! If you missed Part 1, click here to get caught up. Just a reminder-- these are merely quotes from a great book I've been reading and are not meant to be taken out of context. If you wish to grasp the full idea behind Dr. Sedler's book, please read the book in it's entirety. 

Chapter 4: Communication Breakdown

"A disgruntled employee, fellow worker, carpooler - whoever - finds something to complain about. There might be legitimacy in the complaints and a need to evaluate certain areas, but when communication takes a destructive approach, little positive change will occur." p. 46

"Do you take the time to listen to opposing ideas and suggestions? Or do you have tunnel vision? Are you approachable? Do your kids know they can approach you with contrary ideas? Do your children know and when to communicate with you?" p. 47, 48, 50

"It is possible to disagree with people and still be positive, respectful and supportive. The way in which you approach others is critical to the success of the conversation." p. 50

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"When you share your concerns, be sure to emphasize that you are giving your impressions and your ideas. Do not implicate others or suggest that "everyone" sees it your way. That will put the individual, particularly a boss or supervisor, on the defensive." p. 51

"We were given two ears for a reason. Communication breakdowns discourage people from sharing their thoughts and ideas, and create opportunities for offense, bitterness and misunderstanding." p. 54

Chapter 5: A Question of Authority

"Questioning is a confrontational form of conversation that is filled with suspicion, lack of trust and accusations and puts people on the defense." p. 58

NOTE: Not all questions are necessarily a form of "questioning."

"Are you ready for the answer we are going to give, even if it is not what you want to hear?" p. 59

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This question works on kids too! 

"We appear to ask a question, but we are really complaining." p. 60

"Questioning that challenges may have its roots in accusation, arrogance or ulterior motives." p. 61 

"My tendency was to want things done my way, even if I was not in charge- to challenge authority, to question the way things were done instead of learning about the process and trying to understand someone else's reasoning." p. 62

"Do we desire to have an understanding of their thought processes and decision-making or us it more important to point out flaws we perceive in their final analysis?" p. 62

"An accusing spirit can precede our voices... We do not even need to say anything to project an accusatory attitude." p. 64

"An accusing spirit seeks to destroy.... Allowing this type of attitude to infiltrate our spirits will pollute us… Asking questions is healthy and opens up communication. It is a "questioning attitude" that creates the problem." p. 65, 67

"Be careful when offense begins to brew within your heart." p. 66

"Be careful not to fall into the trap of becoming defensive. We may start with a question, become defensive, and finish by attacking the person. This happens all too often between husbands and wives, parents and children, and among friends." p. 70

Chapter 6: The Code of Silence

"The most important thought to enter my mind is my individual responsibility to God." -Daniel Webster p. 73

"Many spiritual deaths have occurred due to dishonesty." p. 77

"Is there a way to break out of the trap of rationalizing and justifying our actions? When we allow anger, bitterness and resentment to constrict our emotions and thoughts, self-protection kicks into action. People who seek justification for their behavior are often attempting to rationalize or excuse their own anger and the consequences of their imprudent action." p. 78, 79

"Lose the need to be in control... Too often we feel the urge to "help" others change their lives, their attitudes and their actions." p. 79

"It is okay if mistakes are made and errors take place. The key is having the grace and willingness to forgive others... We must step back and accept responsibility for our own involvement while releasing a prayer of forgiveness over the others involved." p. 79

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"Do not take the blame for life's problems, and avoid placing the blame on other. Be honest about your patterns and difficulties." p. 79, 80

"Communicate your feelings and concerns in a way that can be received by the other person." p. 80

quotes when to speak up michael seder book review Christian self help
This has been huge in the success of our marriage. I used to cry every time I had to talk to my husband about something serious. It was not at all effective and made my husband feel terrible, as if he was making me cry. Once I got a handle on my tendency to shed tears, or was able to explain to him that I was not crying because of him, communication was so much better. 

"Each one of us has found ourselves in a place where we need to decide either to succumb to the pressure of the majority of to vocalize a different perspective." p. 84

"Use the buddy system. It is easier to say no and avoid pressure when someone else supports you… We all need people who will stand up for us and support our individuality, but not stand by and let us make poor choices." p. 85, 87

Don't isolate yourself! Your mind plays tricks on you, making you believe you're alone. If you talk to others about what you're thinking, you'll gain perspective and camaraderie.

"Tell me what company you keep, and I'll tell you who you are." 

--Miguel de Cervantes


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Good stuff! Stay tuned for Part 3! 

Aloha, Rebecca
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Saturday, September 20, 2014

Quotes from "When To Speak Up (and When Not To)" - Part 1 of 3

My mother-in-law gave my husband a book a few weeks ago. Neither one of us read books, but for some reason I picked up this one and it's been blowing me away: 

"When To Speak Up (and When Not To)"
Godly Principles for Conversations You Won't Regret
By Dr. Michael D. Sedler

quotes when to speak up michael seder book review Christian self help

The subject matter is simple: communication. But we all know how complex that can be. 

Disclaimer: These are quotes from the aforementioned book. They are not written by me, but are merely excepts from the book. To gain the full context of the quotes, please read the book in its entirety. 

Let's glean from some quotes from the first 3 chapters:

"...to the tongue, All the limbs of man are erect but you are horizontal; they are all outside the body but you are inside. More than that, I have surrounded you with two walls, one of bone and the other if flesh." p. 18

In regards to Adam not speaking up when Eve ate the forbidden fruit:

"Adam was not being caring, protective or loving. On the contrary, he was being selfish, self-absorbed and perhaps fearful. The price of his silence is staggering." p. 22

"Our silence will only create a spiritual death within us." p. 25

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In regards to David slaying Goliath:

"The army of Israel had been given the honor of protecting the people, yet they were shrinking back. David saw this and it violated the sense of shepherding so ingrained in his spirit... David knew the cost of losing a battle... Due to his understanding and experience, David was able to respond to the challenges from Goliath with authority." p. 31, 33

"Too often we speak emotionally or act impulsively, not having assessed the whole situation. While we may disagree with what we see, we must be sure that our actions are valid." p. 32

"Too often we feel that we must elevate ourselves to a person's level of authority or position in order to speak truth into his or her life... When we are willing to pour into the lives of others through obedience, God often open their ears." p. 33

"If you want to maximize the possibility of others "hearing" your voice, it is imperative they see your heart of service. Too often the heart people see in others is the heart of "self-service," which breeds suspicion and animosity... If you feel compelled to confront a situation, it is imperative to step forth with a heart of humility and service." p. 34

"When we feel the desire to speak up in a particular situation, it is important to understand each nuance as completely as possible. Too often, we blunder ahead and find out that we did not have all the facts. Asking questions is an excellent way to garner information before formulating a plan. It also shows those who are involved that we are interested in their ideas and thoughts." p. 35

"Timing, timing, timing. Test the temperature of the water before jumping in... Get the information you need so that you can better pick and choose the appropriate times to bring up issues." p. 37


quotes when to speak up michael seder book review Christian self help

"When we find ourselves in a place of confrontation, it behooves us not to come against an individual, but to help people expand their perspectives and see the possibilities in God." p. 37

"While it is not always necessary to have a great deal of experience or knowledge in order to have a strong belief system, it may affect the receptivity of the persons with whom we are sharing... we are most effective when we are motivated to encourage and educate." p. 38


quotes when to speak up michael seder book review Christian self help

"When we are caught up with "proving" something, it often turns into a power struggle." p. 39

"If a problem is addressed with accusation and innuendo, the only results are frustration and defensiveness. Instead of attacking one another, we need to attack the problem." p. 40

Good stuff, huh? It's even better in context, because Dr. Sedler lays it out so nicely with pertinent stories. There's 7 more chapters to summarize, so stay tuned! 

Aloha, Rebecca

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